Returns & Exchanges

At Matilda Co, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return or exchange any eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Drop your package off at any authorized shipping location and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing